KediMeet Pro is sold by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it takes payment, handles payment questions and processes refunds.
Within 14 days of any payment — your first one or a renewal — you can get that payment refunded in full. You don't need to give a reason.
The money goes back to the payment method you used. When it arrives depends on your bank, usually within a few business days.
A refund cancels the subscription, and the KediMeet Pro access code stops working. The app itself stays free: you can transcribe on your own Mac and write summaries with your own key. Your recordings and transcripts stay with you.
You can cancel at any time: in the app (KediMeet Pro → “Manage subscription”) or from the link in your Paddle email. The subscription keeps working until the end of the paid period and does not renew. If more than 14 days have passed since a payment, the rest of that period is not refunded.
This policy does not limit any rights you have under the consumer protection laws of your country.